Standard Guidelines On Rights

Intellectual Property Rights:
All jewelry designs, brand names, logos, images, and content displayed on this website are the exclusive property of Nila Noor and are protected by copyright, trademark, and other intellectual property laws. Unauthorized use, reproduction, or distribution of any content from this website is strictly prohibited.

Customer rights:
As a customer, you have the right to receive products that match the descriptions and quality standards stated on our website. If a product does not meet your expectations, you have the right to return or exchange it according to our Return & Refund Policy.

Privacy & Data Protection:
We are committed to protecting your personal information. Your data will only be used in accordance with our Privacy Policy, ensuring compliance with applicable data protection laws, including GDPR.

Order & Payment rights:
Customers have the right to receive a secure checkout process and various payment options. Payments and processed trough secure third-party providers to ensure transaction safety. We reserve the right to cancel orders due to fraudulent activity or stock unavailability.

Return & Refund Rights:
You have the right to return unused and undamaged items within 14 days of receipt. Refunds or exchanges will be processed according to our Return Policy.

Warranty & Repair rights:
Our jewelry is crafted with high-quality materials. We offer a 12-months warranty covering manufacturing defects. Normal wear and tear, accidental damage, or improper care are not covered. For repair inquiries, please contact our customer service.

Liability Limitations:
Nila Noor is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products. Customers are responsible for following care instructions to maintain product quality.

Changes to These Guidelines:
We reserve the right to modify these guidelines at any time. Any updates will be posted on our website, and continued use of our service constitute acceptance of the revised terms.

For further questions, please contact our Customer Support at hello@nilanoor.no